XDR Usability Research
I created this video to describe our user-centered approach to designing XDR, a first-class detection and response software product from Cisco. I worked with a large group of Researchers, Designers, EngineersĀ and Subject Matter Experts to design XDR so that it could meet our customer's needs.
ABB Inventory Mobile Application
This is me getting into the gritty details of a mobile app that would be used for inventory management. My users needed help scanning equipment into a database that would keep track of all equipment used at the coal mine.
IĀ start off projects by getting to know my users. For professional software, I push for an observational visit and ride-along. When I'm at a consumer-facing digital agency I usually work with the research and strategy team to gain insight. Once initial designs are done, I create an interactive prototype and do one or more rounds of user testing depending on the needs of the client.